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Customer Feedback

Customer Feedback Analysis Customer Feedback
What our guests say about the Enchanting India experience:

Aurelie Nordinger, UK

We discovered Delhi and Rajasthan thanks to the help of Enchanting-India and enjoyed very much this fantastic experience. Enchanting-India provided us with a real custom-made travel plan and they were always available before and throughout the trip. The organization in India was also great and very reliable guides and drivers throughout.

Ikena Onyejiaka, UK

Enchanting India took care of us from the moment we arrived until our departure. Our itinerary was well planned and flexible. Our guide was friendly and knowledgeable and the whole experience exceeded our expectations. We'll be back!

Anu Pagag, USA

We had the best time with Enchanting-India, their people are excellent from booking to inner travel in India. We felt very safe and confident with them, they came to pick up and drop off at all the airports on time, did all the paperwork and passport handling very efficiently, and the itinerary was very personal, private and customized. They were always on time and their guides were the best!

Carol Musselman, Canada

We felt that we were well looked-after, and that was important to us in traveling to what can seem like a chaotic and overwhelming country. We always felt comfortable and safe. The opportunity to plan our own trip in detail -- where we wanted to go, how fast, and what we wanted to do when we got there -- meant that the trip truly meant our needs.

Denis Roegiers, Belgium

We're back home now and still dreaming of our wonderful trip in Rajasthan and Rishikesh. We have travelled all over the world and really, Rajasthan is superb; a unique rich cultural heritage from the Moguls, Rajput and other cultures. The choices of hotels goes from typical Indian Havelis to outstanding Oberoi standards.

But what we really appreciated the most is that you and the Enchanting India team organized a perfect balanced trip: we had the opportunity to meet a lot of local people, including our guide, so that we could start to understand a little bit of what is India today: what means reincarnation, marriage, parents, children, education, feeling to be Indian. We felt India is a subcontinent full of extreme contrasts; a country where high educated people are source of World Class High Tech and source of a cultural Heritage and on the other side a mass of more or less anaphabets; a country where the very rich are living peacefully close to the very poor homeless (which is sometimes difficult to understand). On common point however: you can be Hindu, Muslim, Jain, Christian but for sure, if you're Indian, you're religious and spiritual.

So our trip was not only a touristical trip but the discovery of a new continent. We will come back!

Frank Kwok, Australia

The entire Enchanting-India team was superb and together made our trip truly wonderful - the knowledge, professionalism and friendliness of all the staff really did make a big difference to the experience. All parts of the itinerary were organised very well, yet we still had the flexibility to decide what we wanted to do at any time which was fantastic. We would highly recommend the team at Enchanting-India and would not hesitate to use them again.

Andrea Johnston, Australia

I would recommend Enchanting India to anyone without hesitation! My family had our best ever holiday thanks to the team from Enchanting India. The organisation and reliability of  our trip was without fault and and it still allowed us the freedom and independence to do as we pleased. Their thoughtfulness and continuous care thoughout our 33 day holiday gave us every minute to enjoy this beautiful country without a care in the world. Enchanting India's drivers and guides were exceptional, they were conscientious, friendly, knowledgeable and extremely accommodating. The itinerary provided by Enchanting India was brilliant and exceeded our every expectation. We were given a trip of a lifetime! So thank you to everyone at Enchanting India you have given us some of our best and most enduring memories.

Tessa Billyeald, UK

From the moment that I saw their advertisement on the Web I was hoping for something special and I was not disappointed. My two teenage daughters and myself were planning a holiday of a lifetime in India and I didn’t know where to start. Once in contact with Enchanting-India I was given various itineraries, which were then discussed, changed and discussed and changed again until we had the perfect one for us. On arrival in Delhi, our Travel Manager for the first stage, met us at the airport. She was a delight and made our time in Delhi interesting, easy and entertaining. We shopped until we dropped, saw sights and monuments and even had a wonderful afternoon of Bollywood cinema!

Dalia De, USA

I think that the service provided was wonderful, and the price that we paid was extremely reasonable. Thank you so much for planning such a wonderful trip for us - we have so many wonderful and vivid memories of the people we met and the places we saw! I have already recommended your company to people who have expressed interest in traveling to India, and we will be sure to contact you when we plan to visit India again!

Omar and Marina , UK

We would like to thank you for the wonderful trip you put together for us at such short notice!!! It was an amazing experience and we were extremely well looked after by everyone. We thoroughly enjoyed her company, and the care and attention to detail made it an even more memorable trip. We both look forward to visiting India again in the not too distant future with enchanting India!!!

Jerri Lilly, USA

I booked my 3 week tour of India via the Internet and found Enchanting-India very helpful in pre-planning the itinerary and handling all lodging and internal travel reservations. As an older woman travelling alone, my first priority was to ensure a safe, hassle-free tour of Northenn India and I didn’t want to travel with a tour group and be herded from site to site. Through a series of e-mails back and forth, Enchanting-India customized my tour and attended to all details. Confirmations and a finalized tour plan were set before I left home.
Upon a middle of the night arrival from my international flight, an agent and driver met me in New Dehli and took me to my hotel. This was repeated in each of the cities I visited. All tourist site tickets were paid and a knowledgable guide accompanied me to each of the sites. I travelled through the country via train, car and internal flights and stayed in a variety of lodgings varying from guest houses to 5 star hotels. Every few days a representative from Enchanting-India called to make sure I was satisfied and that everything was proceeding as planned. Amazingly to me, my entire trip was absolutely problem free! I highly recommend the services of Enhanting-India and would be happy to provide additional details of my experience.

Amy and Jeff Gelfand Boston USA

We had a wonderful honeymoon in India with Enchanting-India! Everything was incredibly well organized so that we didn't have to worry about anything, yet it was also very personal and individualized and the level of service was outstanding. Enchanting-India went the extra mile to add lovely little honeymoon touches to make our trip to India very special.

Alexandro Blanco, Singapore

Traveling to India is both enchanting and an adventure, I will recommend it to anyone – you will be very gladly surprised. The food is really unbelievably delicious and the beauty of the Forts and Castles will amaze you. Don´t think twice about travelling to India and I highly recommend Enchanting-India as your tour organizers, they are highly provisional and follow-up every day of the tour.

Dr. Paul Heger and Dr. Alla Shainskaya, Canada

We were very happy having chosen Enchanting- India for the organization of our visit to India . Although we had no prior recommendation, and came across by chance to this Agency, we immediately had the impression that we were dealing with a highly professional staff. It took us about 3 months to finalize our program, and we received every possible assistance and advice to work out a program suitable for our needs and interests. The company prepared for us again and again new and revised programs and demonstrated knowledge and patience to all our changes. This preparative work has given us the feeling that we can rely on the company, and upon arrival this was confirmed. We were met at the airport by a very friendly and efficient representative and a driver who handled everything for us from that moment, carrying the suitcases, registration at the hotel, presentation of the guide etc, etc. And that occurred all the way at every trip from one locality to the other. We were accompanied to the Airport, train etc, and were received at our arrivals. The ultimate test of the Enchanting India's reliability we had when we lost or plane ticket. The Head Office and their representatives have done everything possible and in a most efficient manner to provide us with new tickets without delay and hassles.

We enjoyed immensely our visit to India and we thank Enchanting India for its perfect organization.

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